Responsible for → Led, Directed, Oversaw, Managed
❌ Responsible for managing a team of 5.
✅ Led a team of 5 to deliver projects on time and under budget.
Worked on → Executed, Delivered, Implemented
❌ Worked on marketing campaigns.
✅ Executed multi-channel marketing campaigns that increased lead generation by 20%.
Helped → Supported, Facilitated, Partnered with
❌ Helped customers with technical issues.
✅ Facilitated customer issue resolution, reducing support tickets by 15%.
Made → Created, Designed, Developed
❌ Made training materials for new hires.
✅ Developed onboarding materials that reduced new-hire ramp-up time by 30%.
Used → Leveraged, Applied, Utilized
❌ Used Excel for reporting.
✅ Leveraged Excel to build automated dashboards that improved reporting speed by 40%.
Got → Achieved, Attained, Secured
❌ Got an award for top sales.
✅ Achieved recognition as Top Sales Representative for exceeding quota by 25%.
Thing(s) → Project, Initiative, Deliverable, Program
❌ Handled various things in the office.
✅ Managed administrative operations, including scheduling, travel coordination, and vendor communications.
Hard-working → Dedicated, Driven, Results-oriented
❌ Hard-working employee who meets deadlines.
✅ Consistently delivered high-priority projects ahead of schedule in a fast-paced environment.
Excellent communication skills → Presented, Negotiated, Influenced (show through action)
❌ Excellent communication skills.
✅ Presented quarterly results to executives, influencing strategic investment decisions.
Team player → Collaborated, Partnered, Coordinated
❌ Team player in software projects.
✅ Collaborated with cross-functional teams to launch a new product adopted by 15,000 users in the first quarter.